Frozen Meat Shipping, Delivery & Pickup

At Big Horn Mountain Farms, we are committed to delivering our premium Wyoming Wagyu beef and heritage pork in excellent condition—safely, reliably, and with full transparency.

Shipping Schedule

Weekly Shipping Day
To avoid weekend delays, we only ship orders on Mondays and Tuesdays. This ensures your products arrive in peak condition.

Carriers & Timing
Orders are shipped using FedEx. Transit is 2-day (or overnight, if requested) shipping.

Cold Chain Integrity

Each order is packed in insulated containers with dry ice to ensure your products stay frozen until they reach your doorstep.

Tracking Information

Once shipped, you’ll receive a tracking number via email. Please plan accordingly to receive your package promptly; we cannot be responsible for items that are left unattended after delivery. Place all products in the freezer immediately after delivery.

Delivery Limitations

We ship to addresses within the continental United States. We do not ship to P.O. boxes, international addresses, or U.S. territories. All orders ship on Mondays or Tuesdays via 2-day service.

Returns, Replacements & Claims

Because our products are perishable, we require prompt notification of any issues.

Reporting Window

Claims must be reported within 24 hours of delivery by emailing Sales@BigHornMountainFarms.com or texting/calling (307) 217-9119.

Required Information

Please provide:

Your order number and delivery date/time

Clear photos of the packaging and contents

A brief description of the issue

Resolution Options

If the issue results from our error or carrier mishandling, we will issue a replacement or refund at our discretion.

Claims resulting from incorrect addresses, missed deliveries, or refusal of delivery are not eligible for refunds or replacements.

Bulk & Wholesale Orders

We also offer flexible options for wholesale and bulk customers:

Local Pickup at our Buffalo, WY ranch by appointment
2-Day FedEx Shipping with dry ice included
Advance Reservations for seasonal demand
Custom shipping arrangements available on request
Scheduled delivery to major cities in surrounding states available on request

Our goal is to keep your freezer stocked and your kitchen running smoothly, whether you’re feeding a family or stocking a business.